Licence & Disclosure

Simplify Holdings NZ Limited (NZBN 9429047345119/Registered Company Number 7341879), Simplify Holdings International Pty Ltd (FSP 455126/ACN 605 951 068), Unit 14, 6 Waima Street, Grey Lynn, Auckland, 1021, New Zealand, (Simplify, we, our, us). 

Tel: 0800 001 561

Email: info@simplify.co.nz

At Simplify we hold ourselves accountable in setting a high standard in our service delivery for good client outcomes and to meet standards of ethical behaviour, conduct and client care.

Simplify is a registered Financial Service Provider FSP455126 and holds a class 3, full financial advice provider licence issued by the Financial Markets Authority (FMA), date of authorisation 15th March 2023.

It is important that whilst we hold a financial advice provider licence that you understand the nature and scope of our services, for more information please continue reading below or call us to discuss.

Nature and scope of our services - What we do.

Simplify is a Motor Vehicle and Asset Finance Broker. Our focus is to find you the best possible loan solutions from our panel of approved suppliers.  Providing you with all the facts, this will enable you to make an informed decision as to whether or not the loan is right for you.  

Based on our discussions and the information you provide to us we will provide you with information about:

• whether or not you may qualify for a loan with one of our product providers;

• the best loan option(s) available with our panel of lenders that you may qualify for.  This will allow you to compare solutions effectively, including but not limited to loan features like the interest rate, associated fees and loan terms. Depending on what you want to achieve and your individual situation, you might qualify for just one or multiple loan options to choose from.

• options in utilising unencumbered assets to secure a loan for capital raising and debt consolidation, to enable you to compare against secured and unsecured loan terms available in deciding what is right for you;

• top-ups to existing loans; and

• restructuring and refinancing of existing loans, providing you with transparency of the costs involved so you can choose whether or not to proceed.

We will ask you what the purpose of the loan is.  Your objective to obtain the loan may be something like:

• Consolidating debt.

• Purchasing an asset of a specific value or quality, like a car or a boat for example.

• Purchasing an asset of a specific value or quality and covering additional costs, such as associated insurance protection options or vehicle accessories.

• Have access to funds for a specific purpose, such as a holiday, wedding, renovations, white goods etc.

• Refinance a current loan (telling us what is the concise reason to refinance) for example this might entail extending the term to reduce payments, obtain a lower rate.  

• Bridging Finance.

Something Else?  Let us know what you want to achieve.

We will also need to know your loan requirements.  These are things that relate to particular features of a loan that you need or what may not be necessary, and what your priority is for these features.  For example these may be things like:

• A specific loan term.

• Amount you want to finance.

• Rate specifics.

• Achieve a target repayment.

• Have the ability to pay out the loan early with minimal penalties or fees.

• A loan with no or low account keeping fees.

• A loan without security.

Something Else?  Let us know what you are looking for.

In addition to the loan purpose and features you want, we will also ask you a few questions to help us find out what loan options you may be eligible for. 

This will be things like (but not limited to):

• your date of birth;

• your drivers licence type;

• your employment details;

• your credit status.

Our lenders provide us with baseline criteria you will have to meet in order to obtain a loan and due to our relationships with our lending partners we have access to have open discussions with them on your behalf, saving you the trouble and time.

We also provide general information to help you  make a decision on insurance protection options for a motor vehicle asset and the associated loan. We do not provide advice on this insurance based on any consideration of your objectives, existing insurance policies held, financial situation or needs. We will present you with factual information about the insurance products features, benefits and costs, to enable you to make informed decisions and choices.

As an intermediary, at Simplify we will do some of the things which our lenders and insurers would otherwise do, if they were providing the finance or insurance directly to you.  These things are:

• providing you with factual information about the lender or insurer’s products,

• make preliminary inquiries about your requirements and objectives,

• collect some of the information the lender or insurer needs; and

• submit applications to the lender/insurer on your behalf.

If an application is accepted by the lender or insurer, this will also include:

• explaining to you and ensuring you understand the key features of the finance or credit related insurance, this includes primary borrowers, co-borrowers and guarantors (all parties to any application or agreement);

• providing you with copies of the loan agreement, insurance terms and all related documents in soft copy, (and on occasion hard copy), “initial disclosure”; and; 

• arranging for the loan agreement and any other documents the lender or insurer needs signed to be returned to the lender for settlement and funds disbursement.

We never give you or anyone else the impression that;

• we are able to make promises or take action on the lender or insurers behalf, or in particular, that we are able to provide financial advice, or to hold or handle money, on the lenders behalf;

• we have any control over whether or not the lender or insurer will accept your application.

All finance approvals are subject to lender credit criteria and responsible lending requirements. Fees, expenses and other amounts payable, terms and interest rates offered will depend on your own individual or company circumstances and the security (Motor Vehicle/Asset) being purchased. Lender fees and charges, terms and conditions will apply, and we will discuss these with you fully once your loan is approved.  Quotations, Estimates or Calculations provided prior to formal lender approval should be deemed as a guide only.

Simplify charges a service fee, commonly referred to as an origination, introducer or broker fee. This fee can vary between $0.00 and $2,500, and is included in your loan structure/repayments. The fee charged relates to the provision of our specialised services in assisting you in obtaining the right solutions to meet your objectives and requirements, in obtaining asset finance and insurance. If you do not enter into the credit contract you will not be charged. 

Simplify is responsible for administering insurance policies on behalf of Autosure. An administration fee of $75 is charged by Simplify, to cover expenses related to the additional administrative costs of changing or cancelling an insurance policy outside of the cooling off period. This fee will be deducted from the pro rata reimbursement, where the policy is eligible for one.

Simplify Disclosure Statement

Associated fees may be higher than listed above for business loans and personal loans. These fees can be based on a percentage of the amount financed.  These will be discussed with you before entering into your loan agreement.

Referral fees and incentives

We receive referrals from a broad range of sources and we may pay fees to these sources (e.g. existing Simplify customers, motor dealers, real estate agents, mortgage brokers or accountants) for referring you to us. You do not pay these fees. Total fees paid by us for this finance proposal are estimated to be a percentage split of any commissions we receive or a fixed amount agreed with the referrer.

Conflicts of interest

We give priority to your interests and ensure any potential conflict is appropriately managed by applying the proper lending practices of the business. It’s part of our governance to ensure that any conflicts of interest that do arise are quickly identified and managed so that your confidence and trust in us is maintained. As such, we have adequate measures in place to ensure you are not disadvantaged as a result of conflicts of interest that may arise in the course of engaging in credit activities. Controlling conflict of interest is an inherent component of our business's risk management system. To ensure that our Finance Specialists and loan experts prioritise your interests above their own, we follow a process that ensures solutions are made based on your objectives and requirements, as advised to us and the options you select.

Complaints and Disputes

If you are concerned or not satisfied with any part of our service, you can contact our internal disputes service in these ways:

Telephone: 0800 001 561

Email: info@simplify.co.nz

In writing to: Unit 14/6 Waima Street, Avondale, Auckland, 1021, New Zealand

• We will acknowledge your complaint within two business days of its receipt.

• We will let you know if we need any further information from you to investigate your complaint.

• We aim to resolve complaints as quickly and efficiently as possible.

• We will strive to resolve complaints within five business days, but in some cases where we need to obtain further detail, this may take a little longer to resolve.

• If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact Financial Services Complaints Limited (FSCL) for advice. This service will cost you nothing, and will help us resolve any disagreements. You can contact the FSCL at:

  • Postal Address: Level 4, 101 Lambton Quay, Wellington 6011

  • Telephone: 0800 347 257

  • Email Address: complaints@fscl.org.nz

  • Reference: FSP Number #455126 FSCL member #5975

Duties Information

Simplify is bound by its duties under the Financial Markets Conduct Act 2013. We are required to:

• give priority to our clients interests by taking all reasonable steps to make sure our service is not materially influenced by our own interests;

• exercise care, diligence, and skill in providing our clients with our services;

• meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide our clients with our services);

• meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you the right information to make informed decisions and choices).

This summary details only some of the duties and responsibilities that we have. Contact us for more information, or visit the Financial Markets Authority website at https://www.fma.govt.nz.

Our Licencing Information and Disclosure Statement was last updated on 12th December 2024